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HomeAbout Mr. ElectricCustomer Service Philosophy

Customer Service Philosophy

Mr. Electric's Mission is:

  • To be known as the world leader in the electrical service and repair industry.
  • To commit ourselves to the selection, development and support of individuals dedicated to excellence with their customers, their communities and themselves.
  • To provide our customers with superior electrical service.
  • To provide our personnel with superior customer service training through continuous education, and growth through applied knowledge.

Mr. Electric Code of Values

We believe:
  • in superior service to our customers, our community and to each other as members of the Mr. Electric family.
  • in counting our blessings every day in every way.
  • that success is the result of clear, cooperative, positive thinking.
  • that loyalty adds meaning to our lives.
  • management should seek out and recognize what people are doing right, and treat every associate with respect.
  • challenges should be used as learning experiences.
  • our Creator put us on this earth to succeed. We will accept our daily successes humbly, knowing that a higher power is guiding us.
  • in the untapped potential of every human being. Every person that we help to achieve their potential fulfills our mission.
  • in building our country through the free enterprise system. We demonstrate this belief by continually attracting strong people to the Mr. Electric organization.
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